Six Ways to Be a Dependable and Trustworthy HR Pro

This week’s post is by guest blogger, Nicole Nixon.  Nicole researches and writes about Online School Information. In her free time, Nicole enjoys reading and attending ballet performances.

We all have those days at work when we feel like we can’t do anything right. Sometimes, however, we do the best we can and know that it’s not our fault. It’s times like these when you need a checklist to make sure you really are doing everything you can to make your day enjoyable and your job as stress-free as possible. If you stick to the following  six most widely sought-after skills and attributes for human resource professionals, bad days at the office should become rare occurrences.

1. Be Organized: Organization is often overemphasized. Many people not only lack organizational skills, but also have no need for them. Many of us fall into the “organized clutter” category of people who can find anything in the mess of papers on our desks, but HR professionals should never risk having an unorganized workspace. The documents you hold are extremely valuable to the company and its employees. Give everything in your filing cabinet a designated place. Whether you catalog documents by employee, type or date, make sure you are consistent in your organization and return everything to its proper place immediately after you finish using it.

2. Be Approachable: One of the main responsibilities of HR professionals is to keep your coworkers happy and at ease in their jobs. The most important aspect of this job is making sure that your coworkers feel comfortable approaching you with a problem or complaint. Take some time to get to know employees individually – whether through a short chat at their desk every few days or taking lunch together – to let them know that you care about them and have their best interests at heart.

3. Don’t Be Afraid to Do Your Job: HR professionals are responsible for making sure that employees follow company policies. Sometimes it can be hard to give verbal and written warnings to coworkers who step out of line, but doing so will let them know that you are serious about your job just as they should be. Be polite and cordial, and know the rulebook like the back of your hand to avoid miscommunications.

4. Leave all Judgments at the Door: Oftentimes we notice qualities in one person that are also present in other people we know, and we automatically make comparisons between them and jump to conclusions, even if we do not know one of them very well. Human resource professionals should never make that mistake. Good HR people realize that every person is different and every person struggles with different things. If you draw conclusions about someone based what they tell you, you may offend them or give them ineffective advice.

5. Have a Formal Education: Having a degree in human resources, even if it’s only an associate’s degree, will not only help you get a job, but it will also show your superiors and coworkers that you are hardworking, determined and have extensive knowledge about the HR field. Entry-level positions usually require at least a bachelor’s degree, while most professional HR jobs require a master’s. You can also acquire certifications from the Society for Human Resources Management (SHRM) or online colleges for added credentials. NorthOrion is a great place to find online school information for human resources

6. Have a Good Attitude: “Be optimistic” sounds like a trite, overused phrase, but clichés are clichés for a reason: they actually work! Being relaxed and happy will influence others’ attitudes, and numerous studies have shown that people are more productive when they are happy. If you feel yourself getting frustrated at work (or at home), step outside for some fresh air, go for a short walk or eat a snack. No matter what you do, just make sure to get away from your desk for a few minutes so that you avoid becoming increasingly incensed. Staying positive will have a huge effect on the attitudes of other people in the office.


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